Overview of ISO 9001:2015
One of the main reasons for this standard was to make it more accessible and easier to understand, in particular for small and medium sized businesses, also to significantly reduce the huge administration tasks that were involved in the previous standards. various allied services
Modern business practices have changed dramatically in recent years and ISO 9001:2015 reflects this change. various allied services
With the advent of technology (hardware & software) people are trying to move away from a paperwork administration system, and ISO 9001:2015 accommodates this by being a process based standard rather than a administrative one. The benefit of this is that the standard is now accepted as a business management tool rather than viewed as a burden to the business.
ISO 9001 Benefits
Customers will know that the standards adhered to within your business practices will reduce the vetting processes they would otherwise have to undertake themselves in order to meet their own quality standards. This will in turn reduce their costs, making your business more attractive. various allied services
They will know : -
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- You are regularly undertaking an internal audit on your business to show commitment to continual improvement of the service you provide.
- You are regularly audited by an external body ensuring that you comply with the standard.
- They will know that you maintain training records for all your staff to show that they are competent to perform the tasks for which they are employed. This addresses your customers cost, quality and safety issues.
- Your records will show that equipment requiring regular servicing and/or calibration will be safe to use eliminating major health and safety issues.
- That you have a quality policy and objectives that all personnel understand and apply for continual improvement of your products and services, thereby improving customer satisfaction and ongoing relationships.
This is just a sample of how ISO 9001:2015 can help your business. If you have these basic principles in place within your business future customers will want to talk to you.
Quality Assured Systems will explain these processes, as well as undertaking the documentation and administration necessary for your company to meet the requirements of this Standard.